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- The decision to recover the price of the product will change according to each individual case, and there will be certain criteria for that 


Inability and failure to provide the product: within a reasonable period of 7-10 days from the date the permission must be issued. 

Inability or failure to repair and maintain the product. 


Losses when delivering the product. 


- In case the product is not available, the full price of the product will be refunded to the customer. The amount will be refunded in the next billing preparation and collection cycle. 


- Refund is allowed once by Al-MUKHTAR warehouse team 


Al-MUKHTAR stores will refund the price of the product after receiving the unit 


- The product may be returned in the event that the product is not working or is not subject to repair or maintenance 


- The price of the product will be refunded at the same price that it sold to you. 



‌‌   - In case of cash payment, the amount will be refunded immediately from Al-MUKHTAR Mall, Sports City Branch 


- In the case of payment by credit card, the value of the bank commission, which is 3%, in addition to the delivery fee will be deducted immediately from Al-MUKHTAR Mall, Sports City Branch

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